The maintenance of ABAP programs is in the critical level in many Japanese companies. The keeping some level of quality of knowledge transfer about ABAP programs is getting more and more important.

Current situation of ABAP programming in Japan

IT department is in charge of maintenance of SAP ERP system in the many companies.

The members of IT department are people who have knowledge/skill of SAP ERP system. On the contrary, people except members of IT department do not know how to maintain the SAP ERP system.

under the circumstances, IT members are in the position to get higher salary in other companies, bucase many other companies are looking for highly skilled engineers.

Importance of maintenance of ABAP programming

Consequently, 'A Company' needs a lot of processes of knowledge transfer from the members quitting to the members joying.

The higher the number of process of knowledge transfer is getting, the lower the quality of keeping the level of knowledge is getting.

In the ends, in 'A Company,' no one knows exactly how the SAP ERP system works for 'A Company.' Even IT members know only some parts - some details of some particular programs, of SAP ERP system. However, no one can tell how the whole SAP ERP System works form the company-running point of view.

Necessity of centralization of ducumentation process

The quality of knowledge transfer level depends on the personal experiences of the people who are quitting 'A Company.' The quality of documents passed form the poeple quitting is also depending on the quality level of the people who are quitting. The documents do not tell the everything that the quitting-people know. The new IT members joining 'A Company' can get only some part of the knowledge form the quitting people.

Business opportunity of INOCENTIER

The documents should contain full information to make new members understand from the details of the programs to the overview of the process of SAP ERP system. However, many IT members of many companies are not well trained for documentation. The personal experiences are not easliy described by the written words in the documents.

INOCENTIER can help companies to create/update these documents.

INOCENTIER can read and understand the 'program codes' running in the current SAP ERP system, and make them into the documents to help IT members understand what they are.

INOCENTIER can also help IT departments transfer the companies' knowledge to new members joining.